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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgetsfund (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://gadgetsfund.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent Product, recommend! The sound is really very good.
Beautiful, light, good sound microphone, advanced control functions from the earphone, charge enough, top for your money. Came in 3 weeks (would have come earlier, but the Russian Post did not give them). The kit includes a cord for charging and replaceable ear cups.
Top my quality good'll buy more
Earphone perfect and beautiful!! Seller posted quickly, but as always the problem is here in Brazil, this old and archaic system mails we have.
Is exact to the publishing. I get sealed. And in perfect state Very fast shipping. Seller gave me no. Of tracking almost at the time of purchase. Seller and reliable tent. Only missing check operation. Which send more comments of agreement to use.
Guy I asked last month said he would get 1 Aug, 5 days before delivery already arrived in my home. Highly recommend, arrived very well packed and no scratch give 5 stars. Congratulations to great service and product
Excellent quality, surprised me, volume super high with amazing bass came very well packed.
Excellent product quality. The sound bass is spectacular. Value, very much good.
Arrived before the specified time came well packaged and comply with the description. Great quality, sound is perfect and the microphone also. Left in response time in Category issue shooting games, has a great delay. But the amount paid in product very worth it. Can buy without fear!
Very good quality!!! Pretty good Bass. Very easy to connect and use. I'm very satisfied with this purchase! Worth every penny! The magnets hold securely the phone inside the charging box.
Shipped and received without delay. The product is really beautiful and quality, good compromise if you want headphones well finished without ruining you. Really a good finish, at the sound level, it remains correct, but less good than my redmi buds, if you really want pure sound, it is not necessarily the headphones you need. The sound is more serious is more choked, but I will not relapse for 11 €. Just a small downside, they do not take AAC technology. Shop and recommended product.
Exactly like the ad, now will use a time to know if really worth it.
It took a little over a month, so far all OK. Beautiful is enough bass very good and bought again
Lenovo show ball, great headphones, sound limpíssimo, still not tested in games, arrived in 15 business days
Took a month, according to the date, smashed the box, but the product is good, good bass and sound top, only What bothers me is interference for the Mobile Pocket, because is stopping the music every step of, but otherwise'm Enjoying
Arrived in 15 days Bcn! Work well for the price are ok!!
Bought two, only the other my husband is already using, very good recommend, super worth, arrived very quickly and well packed
I finally bought a proper bluetooth headset. I care a lot about sound quality. The box has magnets, and the earphones also have magnets to attract them, so they are not easy to fall off. good quality. next repurchase.
Very good product, arrived early, I highly recommend
That good product. Who want a good is finished I recommend.