We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At first, the fan showed incorrectly the dial, apparently due to the low speed, but in the process of work developed and began to show correctly.
Thank you very much, they arrived in perfect condition and the products are much better than i expected, i'm getting very fast. Peru-chiclayo
All good perfect
good
It go well
Watch cool! The fan does not blow much as only 2 blades! Because of the unevenly installed blades and covers it vibrates and therefore produces extra sound! Everything is decided to correct it! To be honest, the price to him maximum rubles 300! Here they wrote that when pulling out of the network time is lost, i do not know how some, but i remember the time, even after a day i insert in the yusb and time shows the right (i think there is a battery) there is a slight twitching of the dial but this is not significant!
Shipping fast and work well satisfied with!
Looks nice and runs very quiet.
It took a little while but it turned out just as the ad shows
It's okay, the clock's not set yet. The breeze is not weak, it helps a lot in the heat. I bought an adapter to the phone, a tablet from us, for 80. It is possible and with Ali to buy not more than 40, but while it will come...
Watch numeral expression came back and forth four. So Donna Summer -- it dont
cool
Good quality something damaged the package but no problem it takes too long
Got it while it works! The time to configure is easy by holding the on button. If I do not add feedback, then everything works!
The fan came in a little bit. A single blade was very shaken, and it was the one on which the LEDs. It works, but you need to fix for a long time, while at work due to deformation there is a noise and some distortion of the arrows of the clock. Need better packing
Very good arequipa peru
The goods came in about 2 weeks. I order not the first time. Everyone is happy. Excellent fan with clock and unusual.
Beautiful and entertaining product. And the wind effect is good and refreshing. highly recommend
Good receiver function
Genial! llegó súper rápido
I like it
Figure 6 is shifted to nine, it is not very convenient to look behind time
Good product as in description.
Все работает, но не сразу. С начала циферблат был искажен, смотри фото 1. Уже написал продавцу... Но через несколько включений все заработало как надо, фото 2. Продавец прочитать даже не успел 8о) Доставили через 5post очень быстро, за 9 дней
Good product came fast