SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgetsfund (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://gadgetsfund.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Заказ выполнен молниеносно. Благодарю за оперативность. Камера супер. АлиЭкспресс начал радовать и удивлять своею быстротой прибытия товара.
Cool camera for such money. Everything shows perfectly. Adjusted easily. The only negative that when talking to a microphone is a strong echo.
Quickly delivered, brought the courier.
Is working
Delivery three days to the door!!! The quality of course is not 1080p. But for such money is normal. There is even a seal and a seal of OTK)). App at Russian. You can connect to one camera up to 10 looking. Advise.
It all came to me well. In his box. With instruction manual. USB cable. The wall adapter. Everything works. When I connect it I will put comments
Great stuff. Corresponds to the description. All declared functions work. Tracking objects within 8 meters works fine.
The camera came very quickly. Thank you Seller. For a week in the Rostov region. It works fine.
Delivered quickly, the package is whole, checked everything works. The same camera already works for 2 years as street surveillance all year round under the canopy. Everything is visible and heard, you can talk through it. Took two more on the perimeter of the house. South camera area. At night he sees everything, writes for movement. The camera is satisfied, I advise.
Fits the description of goods, delivery super fast. Box folded, but camera such as a whole
The camera was delivered after 1,5 months. After the order. The product corresponds to the description-tilt control rotation of the camera. Two-way audio communication, night shooting mode. recording to SD card, support up to 128 GB. Video surveillance with a resolution of up to 1920*1080 (Full HD). The goods are satisfied, I recommend.
Very fast delivery. Four days since the payment and the order is already in stock. Connected everything works.
Works as specified
All OK
Delivered quickly. Everything works.
Delivery six days, the parcel is whole and the goods too. Connected everything immediately earned without problems. Its money is definitely worth it.
+
Arrived A day earlier, very happy with shipping. Not yet tested, when you start it you will re-evaluate.
Recommend mega ordered 11.11. AND came 17.11. To Poland. Elegantly up installs and beautifully sees in the day and at night.
The camera is super for this money. I did not think that there would be such a quality. Seller advise
Good camera. So see am satisfied. Delivery was too fast. Recommend 100%
received item in around 9 days and not sure how to check the model whether it's the model that I ordered. however, manager to get it connect and viewing using the apps. so far so good. yet to test the when accessing from outside.
Ordered 14.11, came 20.11 sdecom. not yet checked. After verification, I will add
Everything works, set up quickly. From the moment of payment, delivery in 9 days to Primorsky Krai, Arsenyev
Cool Camera, simple settings!