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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The boxes came crumpled, but inside everything is whole, they look beautiful. Delivery to Siberia one and a half months, cases are charged, now the headphones are charging, the sound has not yet checked. Bought on sale for 1585, an excellent price for two sets of headphones. Recommend!
Very good product, the sound very good or, it is nice, the battery lasts very long and is comfortable.
Very good this phone, to those who practice sport and have oily skin is perfect. Cost-effective.
The phone and great sound very good to mention the battery and excellent
Received fast below the promised time, came sealed but 1cx crumpled this will here and here but not damage anything, also came a bag basic trasporte without protective reinforcement. Since the product is good, good quality a good finish to a model intermediate, tested medium fast but liked, the sound is good has a serious, reasonable A nice sound not know if is lack of usual use this type intrauricular found that isolates the external sound Street, but nothing too, even low sound and Altinho, and if need to increase well, like, this test approved
Arrived perfect super well packed, now will test but already indicate because arrived very early is perfect.
Got in Mo for 30 packed badly! Crumpled Scotch cardboard box and crumpled branded boxes but the headphones themselves are in good order. the headphones sound excellent and excellent box
Very good quality'll buy another that I gave to my wife, will buy a to min Top sound muffles the external sound
The Bluetooth connection works well and the sound quality is good. It is a cost-effective product
Well, I wanted to comment that they reached me in Peru 20 days, but due to a problem with the Courier, they didn't bring it to my home address and I had to go to the branch 10 days later to get it delivered, The sound is good for the price you pay, you can't be required much but I'll have to keep testing it to see how it works for me in the next few days, I arrive well packaged with your charging cable, replacement pads and instruction manual written in Chinese
Product arrived before the estimated date order on 4/6/2022 arrived on 17/6/2022. The quality is superb, I am satisfied with this product
Shipping before 15 days in original packaging very good
Exactly what is described, excellent product, very satisfied, met my expectations, the sound is very good
Arrived fast and well packed. With a good audio quality!
Excellent headphones. Excellent audio quality including bass. Designed for running, and indeed do the job. I ran 5 km with them and they fit perfectly on the ears. Highly recommend buying.
The items are as described in the publication, audio quality is good and battery life is good, considering that you can use them together or separately, I highly recommend the product.
The box a little wrinkled but the product was intact, not tested but looks great quality