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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product!!! Arrived very fast, nice sound quality and battery.
I love these headphones they're so cute and work really well too. The microphone is TERRIBLE though. I tried taking a call with my friend and she said it sounded like I was underwater
I ordered these just because they seemed too good to be true for the price and I am literally in shock that I received a working pair of headset and earbuds for under 30 USD?! Sure they will not win any sound, build quality or design awards but just the fact that they are working is incredible value for money. That TH10 is really bad sound and questionable battery life but the LP40 earbuds are shocking value and great sound quality in extremely small form factor and charging case. Both came with a short USB type C cables for charging.
Good sound and design. Well packed.
Very fast arrived, after posting date just 6 days top! Like phone looks good, tested a little has good bass, only the phone connection through the cable to smartphone a Xiaomi Poco M4 pro not compatible .... rest all OK… for a small delay... fit earphone perfect!
The stability of the Bluetooth connection is pretty good. When you go out, you can fold it and put it in a small pocket. The design is good, and the headset also has button operation. It can be adjusted when you exercise, which is very comfortable. The sound quality is also really good, the sound is clear and no noise is heard. You will not be disturbed when listening to songs and talking, and the noise reduction function does a good job.
Excellent Bluetooth am enjoying very recommend the all sound perfect workmanship excellent product.
Very impressed by the quality, the box arrived in a very good condition, 0 battered, includes aux cable and for charging, the speakers are large and do not hurt the ears at all, it has good sound, I am not expert on the aspects of audio quality, But to my mind you listen very well, it also easily connects to Android, and the assistant works very well, rae a little instructive. I ordered it on July 15 to Mexico and it arrived on July 28. All right. All right.