We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping to Colombia, cais a month, the truth very good sound left me happy, the microphone is not the best in this world but it does not fail. For super recommended quality price
For their money, normal headphones. Sound well, as for me, the average, little high frequencies. Still in my case, a jamb with the last figure on the case (in the photo you can see), because of this and 4 stars. In the rest, everything is good, the battery is kept in headphones and a case worthy.
The hearing aids are of very good quality considering their price, plus the shipping was very fast and it took only 2 weeks to get the product.
Connected quickly to my iPhone Bluetooth. Feels good in the ear unlike AirPods. Not yet sure how well they would stay in the ear if your running or working out but will have to test and see.Nice that you can also use it as a power bank to charge other devices if needed. Very fast shipping.
Arrived right, looks well
Shipping was time consuming more arrived, working perfectly.
The headphones connect very quickly, the sound quality is very good, the battery life is also long, and the most important thing is that the appearance is very good, I like it very much
They have very good sound, they are as the description says the microphone works well.
Excellent phone arrived fast and sound by the product price and value recommend
Very good product, will try to make a better evaluation!
Listen execelente and make a good and fast link. And other than arrived fast
Great product recommend bass sound class!
Excellent product quality and fast delivery.
Original hight quality product bought already 5 phones Lenovo all beautiful and great
Very good sound, bkn
Product quality, arrived in the stipulated period.