We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
6weeks to Ireland Great ear buds. Highly recommended
Great headphones! Good sound and organomics, comfortable Charging cord included no
'M very satisfied with my purchase all OK "as in the description -Great quality, bought 12 APR and arrived on 17 May, in my city. Itupiranga stop "tested and approved or recommend" could buy without fear!! Thanks
I am satisfied for the quality. It's fast almost 20 days. Battery displays 90% after full charge I recommend
Exelent original product and arrived super fast to Mexico grateful
I just received the product, I had trouble understanding the manual in French. I made the mistake of wanting to match without trying to understand the instructions and I found that they could work the 2 different ways (on 2 different devices!!!). It can always work. The sound is very correct for this price. The case is allows to recharge the headphones even if it is not connected. For now I recommend +++
They look great, very good quality the material, just need to prove them to be such Thanks
Shipping very fast. Perfect operation on calls and listening to music on mobile and from laptop. Very good sound. I'm gonna order some niggers for my son.
Fast shipping the product high quality thank you all perfect
Very good product, just lacking in microphone, but cost benefit is great! Battery and very good audio.
Good sound and volume nesecito not upload to maximum with half enough super comfortable magnetic case
Phone has the loud and clear sound. Has a cost benefit cool.
ලංකාවේ අය ගන්න good .very slow delevery register post and good safety ලංකාවේ අය ගන්න මසයටත් එහා ගියා එන්න
The shipping and delivery super fast, but had the bad luck left learning product be damaged audio interference, flaws and breaks not actioned. The package arrived mixed TBM. Only one side works properly. However the product looks quality, indicate.