Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really is very beautiful, but the Teflon came peeled internally and externally, am disappointed, found Cool In Black, should have chosen the stainless even
Pitcher's happy. I came in a pretty, but slightly crumpled box, with a postcard, a cloth for wiping and a stick for drawings. The only nuance is a couple of scratches at the bottom
Excelente calidad. Impermeable y no se le pegan residuos.
Very beautiful mug, but even for Ali is expensive. A similar mug for 500 ml in Ikea costs 280r. So I could say I was too hot to buy this mug.
Shipping fast. Jug 350 ml. Wonderful. Weight 160 gr.
Good afternoon! The goods came with defects. In one place a dent, and in the second scratch
جميلة جدا ودقيق كما في الوصف اخذت ٣٠٠ مل حجمها مناسب
Topchik for your money, for such a set you can not find cheaper, I at least did not find a quality, cool jug
питчер классный! доставка быстрая! продавца рекомендую!
I regretted that I did not take silver with graduation. She's not here. I will not shoot the score, I chose it myself. But black color
Good quality pitcher, delivered very fast. Could recommend this product and this shop.
Looks good. Delivery sdek to punut self-delivery, which is not very good.
Pitters are cool, but the black coating very quickly gets off them. The diameter seemed to me slightly more than the usual feeders, because of which the level of milk turns out to be slightly lower-you need to get used. Its cost fully justifies, and delivery is beyond praise-only 5 days in the region. Thank you.
A beautiful pitcher, a wand and a cloth. My home favorite barista is delighted!
A quality product with a minimalist and smart design which helps you to do a better latte art. It's made of very good material. I'm very pleased with it! Delivery time: 1 month
Cool pitcher! Just like a mug! Very fast delivery by sdecom. Napkin (towel) and stick for drawings in stock. For your money Super!!! Of the minuses: sooner or later, with incorrect operation, there will be chips of black paint.
not as big as I wanted. over all the quality is great. through and through. It deserves no less then 5 stars. just a bit small for my application.
Hello, I got my pitcher. Thank you so much. It is very convenient to work with it, the drawings for coffee are perfect. The pitcher's nose is what it takes. I 've been looking for this for a long time, I came quite quickly. Without damage, everything is fine