We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A chic device, at times cheaper than in the shops of the city. Full minced!
C type hub Galaxy note by GB Samsung spherical monitor connection harness hang without well. Highly recommended. Shipping days but was from.
Produto exatamente como descrito, ótimo acabamento e qualidade já conhecida da Ugreen. A entrega foi rápida (20dias da compra até minha casa).
Fast shipment and delivery. I can not say anything about the product itself, because I bought it for sale, I did not want to shoot the factory film.
Quality now it's time to use it a lot.
Product was delivered yesterday and no issues so far.
Got even earlier than indicated, everything is fine. All function is working
Description corresponds. The workmanship is excellent. Shipping fast.
Great hub! Quality at a high level! I recommend it to everyone!
All ports work. USB-C from the end end only for power. Neither the flash drive nor the hard one can see through it. The rest of the rules. Probably one only minus, very heated when working.
К большому сожалению, ни одно мое устройство(ноутбук Asus N751JK и смартфон Samsung A51) не поддерживают вывод через это UGREEN на мониторы. В переписке с поставщиком он терпеливо объяснил это. То есть воспользоваться HDMI и VGA в моем случае не получается. К остальным портам нареканий нет, все работает. Сеть, USB, Card Reader. Если на UGREEN подать питание, то подключенный смартфон начинает заряжаться. Если через переходник подключить к ноутбуку, то читает флэшки и карты памяти, подключенные мышь и клавиатура тоже работают через UGREEN.
Consistency with the description should be emphasized. I use 2 weeks, from which I noticed that: it is heated, even when connecting a conventional mouse; USB 3.0 is fast at the speed of transmission; the indicator is very useful; the other 5 ports will still be evaluated.
Works exactly as described with my MacBook Pro 15 2017. The case is made out of plastic but I dont mind.
With Lenovo IdeaPad 5 14itl05 (core i5-1135g7) works perfectly.
Looks very worthy, aluminum body, assembled qualitatively, while everything works!
It took about a month to arrive but arrived in good condition, completely recommended and meets its functionality
Assembly a little curve. Delivery to Tyumen for a week. Will go in general.
It all corresponds. I bought the 10 in 1. Recommended
Cool adapter, ugreen cool firm, buy only their products!
Sent an updated version supporting 4K 60Hz. Works fine! Through one connector and charging and monitor and hub
Everything works. The sound of silence than the headphones connected to the computer, it is rather designed for speakers, with them is normal.
Extremely fast delivery to Nizhny Novgorod. About 3 days. The design is good. The quality looks good. Aluminum case. A lot of ports. USB ports work ok.
Rostov region, 15 days from order to receipt by post. Very compact and lightweight-only 84 grams. Works paired with mate 20x with the connection of the PSU keyboard and TV. The network connector was not tested, otherwise everything is in order.
Works, HDMI did not check but Duma Yu all OK
Quality product, original all as in the description, checked, all the inputs work and determine the cards, excellent, happy as an elephant :) You can take, ugreen respect