SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgetsfund (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://gadgetsfund.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered on January 9 and received today January 13... delivery promise kept. Frankly, as my little girl would say... It tears!!! I am very happy with the product and I intend to enjoy it, besides I like it so much that I will immediately order a 2nd!!!
I liked everything. There is nothing to compare with. All functions work, I have not checked only the stereo mode, this requires a second such column. Satisfied with the purchase!
Charged for 2,5 hours until the red light on the speaker went out. I checked the sound by turning on the flash drive. it works fine. the sound is great!
Good sound. Very loud. Throughout the 2-room apartment you can hear. The family is happy. Love it very much
Very fast shipping arrived well packaged… It sound is not so self but has a quality cool Boua to a picnic a Beach Light and etc.. Total took 12 days in total to get here at home so surprised this speed
Great product, Tou very satisfied, the delivery was on time, arrived before the deadline, can buy very good box⭐⭐⭐⭐⭐.
I liked that it arrived very fast, arrived in less than 15 days... only thing I didn't like was the cable to recharge, very small... other than all perfect.
Well packed. Delivery from Russia 3 days to pochtomat. Sounds good, in the room at 70% volume, even a lot, I will try in the warehouse.) Not a critical minus on the plastic remains fingerprints.
Order processed and shipped quickly! The product fully corresponds to the description! The parcel was tracked! Connected-works great! Thank you!
Great produ ct sounds good delivery time was faster than expected I will highly recommend this product
Don’t know if it’s waterproof I won’t be finding out but it exceeded my expectations pretty loud for a small device uses the old android charger which it comes with excellent beautifully designed. The only problem is I couldn’t get the string through I’ll figure it out
Great volume perfect my wife loved it, I also enjoy it worth apena.
Has arrived miraculously well... At the moment it's going well... We will have to wait a few weeks to see how he behaves.
It's okay, but sometimes it skits we don't really know why
I bought an early year, like both, bought one more. will be a gift a friend Q compliments my. Already opened, checked, and that's okay. Beautiful TBM black! Well packed, fast delivery. And let 13
The column is excellent, I'm not meloman, I'm satisfied with it, I took it for a sit, I got it and with a TLF and with a laptop wife,,
Not bad, but the speaker side should have been protected by a grid, especially for nomadic use, so as not to damage it badly